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工作满足、组织承諾、组织公民行为与離职倾向之关系探讨——以某中国大陸台商个案公司为例

篇名 工作满足、组织承諾、组织公民行为与離职倾向之关系探讨——以某中国大陸台商个案公司为例
英文篇名 The research of Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior, Turnover Intention relationship- Mainland China of a public traded Taiwanese company as an example
作者 李忆萱、萧婵、陈详衡
刊名 政大劳动学报
期数 201112(27)
出版单位 国立政治大学劳工研究所
起讫页 1-40
摘要

本研究以中国大陆为研究区域,探讨工作满足、组织承诺、组织公民行为、离职倾向间的影响关系。并以人口统计变项为控制变量,对以上变项检定是否具有显着差异。本研究以某台湾上市上柜企业中国大陆公司员工为研究对象,并以普查发放问卷,有效回收问卷共311份,有效问卷回收率为98%。并使用叙述统计、信度、效度、因素、多元回归、路径分析等方法。研究结果发现工作满足会正向显着影响组织承诺、组织公民行为,其中外在满足变项会负向显着影响离职倾向。而组织承诺、组织公民行为会负向显着影响离职倾向。借由路径分析发现工作满足对离职倾向负向影响总效果最强,其次为组织承诺。

英文摘要

This research Using factory workers located in Mainland China of a public traded Taiwanese company as general survey (census) samples, this study explores the relationship between employees' job satisfaction, organizational commitment, organizational citizenship behavior, and turnover intention. Result find job satisfaction positive affect organizational commitment and organizational citizenship behavior. Organizational commitment and organizational citizenship behavior negative affect turnover intention. Path analysis find in the turnover intention total effect, there are highest in job satisfaction, organizational commitment be second.

关键词 工作满足、组织承诺、组织公民行为、离职倾向、路径分析、Job SatisfactionOrganizational CommitmentOrganizational Citizenship BehaviorTurnover IntentionPath Analysis